Innovation

Engaging stakeholders changes everything

An airline company sues an online ticket provider. Fishermen from the Gulf pay a visit to an oil firm in London. An investment brokerage is accused of misleading government. Today’s headlines could be quite different if more companies embraced efforts to engage stakeholders.  Why should you care about engagement?  More enterprises understand that a broader spectrum of internal and external stakeholders has a direct impact on their core business. Those that have engendered deep levels of engagement – what I call strategic relational engagement (SRE) – are far more successful in shaping that impact to their advantage. Neuroscience research supports experience that profound relationships with stakeholders are vital to business success. Other studies show how employee and customer engagement are intimately... more

As Executive-in-Residence at IMD, I am building on my decades of experience facilitating for clients from all sectors globally my trademark process of stategic relational engagement (SRE™) of stakeholders. I am focusing on the strategic position of value creation and competitiveness through SRE. I am distilling and synthesizing key teachable lessons for leaders who participate in IMD executive education programs . I am developing essential guidelines for practical applications in various contexts. These include internal stakeholder applications for boards and senior management whether horizontal across function or vertically in direct reports; external stakeholders whether customers, suppliers or willing partners; and more complex potentially adversarial external stakeholders (i.e.: activist shareholders, government regulators, NGOs and other civic groups, etc). Companies know they... more

I gave the closing remarks, My Leadership Journey, at an IMD program Strategies for Leadership (SL) led by Professor Ginka Toegel.  31 women executives from 20 countries participated in SL over four days during which I was a coach.  SL focused on authentic leadership and how executives must learn to balance their own unique personality qualities with certain attributes critical to be perceived as a strong leader.  Since Toegel started the program focused on natural preferences versus a fuller range of possible behaviors, with special emphasis on self-awareness of one’s innate strengths and weaknesses, I chose to delve into the latter.  I shared how knowing yourself fully – standing confidently in the power of glorious capacities while simultaneously not being... more

Making women visible & powerful in media

I was a speaker for the first class of the Women’s Media Center (WMC) 2010 Progressive Women’s Voices training, one of many WMC initiatives to advance its goal of Making Women Visible and Powerful in The Media.  I emphasized how much we not only must advocate for our own authority as women leaders but that we also have a responsibility to help promote other women to break down barriers that still exist for them to reach the top rungs of leadership.  In two weeks when I will be a coach for 30 women corporate executives from around the world at an IMD Strategic Leadership module, my message will be similar.  WMC had selected 10 women out of almost 200 applicants... more

All rights for all people

As a member of the Executive Director’s Leadership Council for Amnesty International USA (AIUSA), what thrilled me the most about the Annual General Meeting (AGM) was the motivation, focus and determination of the multitude of young human rights activists.  OK, having members of Amnesty’s International Secretariat, Country Directors, Board Members and Nicolas Cage sing Happy Birthday to me was pretty cool too!  But, seriously, the myriad times I hear people bemoan, “Where are Gen X, Gen Y and the Millennials?”  I confidently say, “They were out in extraordinary numbers organizing brilliantly, building on the tools Amnesty has developed over its 50 year history and bringing an entirely new fresh twist to it with their energy, insight and technological know-how.”   While... more

As we approach the end of International Women’s Month, I am reflecting on “the tipping point.”   In so many ways we are at its cusp, with all sectors recognizing that the empowerment of women and girls is the critical component globally not just for social development but for economic and military security.  Yet, in other ways we are not even close.  Chris Grumm, director of the Women’s Funding Network (WFN), crystallized this at pivotal moment during one of the many events held at or concurrent with the UN session of the Commission on the Status of Women (CSW).  She said “next year, bring a man with you and then we’ll really be at the tipping point.” Bingo!  Her words echoed... more